Manual Retrieval

On occasion, such as when you need to verify communication between a newly added device and Security Manager, you may find it useful to manually retrieve configurations from your devices.

• Manual retrievals can be performed independently of change-based or scheduled retrievals. The change-based and scheduled retrievals will still occur even if a manual retrieval has just taken place.
• All retrieved configurations appear in the Security Manager module on the Change page, and indicate the type of retrieval (change, schedule, manual).

To manually retrieve a device or management station configuration, complete the following steps.

1. In the row for the device or management station, click the Menu icon , and then click Retrieve Configuration.
2. Confirm the retrieval, click Yes.

It may take up to 15 minutes to see the status result of the retrieval.